1.1 WHAT IS THE PURPOSE OF THIS DOCUMENT?
- Resurrected Bites is committed to protecting the privacy and security of your personal information.
- This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with the General Data Protection Regulation (GDPR).
1.2 WHAT DOES THIS MEAN?
- Resurrected Bites is a “data controller,” which means that we are responsible for deciding how we hold and use personal information about you. We are required under the data protection legislation to notify you of the information contained within this privacy notice
- We may update this notice at any time
- It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information
2. Data Protection Principles
2.1 WHAT ARE THE DATA PROTECTION PRINCIPLES?
We will comply with data protection law which says that the personal information we hold about you must be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with these purposes
- Relevant to the purposes we have told you about and limited only to those purposes
- Accurate and kept up to date
- Kept only as long as necessary for the purposes we have told you about
- Kept securely
3. Personal Data
3.1 WHAT TYPE OF INFORMATION IS COVERED?
- Personal data means any information about an individual from which that person can be identified
- It does not include data where the identity has been removed or anonymised
- There are “special categories” of more sensitive personal data which require a higher level of protection.
3.2 WHAT KIND OF INFORMATION DO WE HOLD ABOUT YOU?
- Telephone Numbers
- Email Addresses
- Our communications with you
3.3 HOW IS YOUR PERSONAL INFORMATION COLLECTED?
We typically collect your personal data from you when you complete our online form & when we have communications with you.
4.1 HOW WE WILL USE INFORMATION ABOUT YOU
- To enable us to provide a food delivery service to you
- Where we need to comply with a legal obligation
- Where it’s necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
- Where we are legally permitted to do so and we have your informed or (in certain circumstances) explicit consent
- Where we need to protect your interests (or someone else’s interests)
- Where it is needed in the public interest or for official purposes
4.2 IF YOU FAIL TO PROVIDE PERSONAL INFORMATION
If you fail to provide certain information when requested, we may not be able to perform the agreement we have entered into with you or we may be prevented from complying with our legal obligations.
4.3 CHANGE OF PURPOSE
- We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
- Please note that we may process your personal information without your knowledge or concerns, in compliance with the above rules, where this is required or permitted by law.
5. Data Sharing
5.1 WHY MIGHT YOU SHARE MY PERSONAL INFORMATION WITH THIRD PARTIES?
- We may share your personal data with third parties:
- Where required by law
- To administer our relationship with you
- To demonstrate our own compliance with legal obligations to third parties who themselves have legitimate interests in satisfying themselves as to our compliance
- Where we have your informed consent
- Where we have another legitimate interest in doing so
- We may share your data with social services, healthcare professionals and/or the police where we feel that you or another person living at your address is in danger.
5.2 WHICH THIRD PARTY SERVICE PROVIDERS PROCESS MY INFORMATION?
We do not currently share your information with any third-party service providers.
5.3 HOW SECURE IS MY INFORMATION WITH THIRD PARTY SERVICE PROVIDERS?
All our third party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
5.4 TRANSFERRING INFORMATION OUTSIDE THE EU
The organisation may from time to time transfer (“transfer” includes making available remotely) personal data to countries outside of the EEA
The transfer of personal data to a country outside of the EEA shall take place only if one or more of the following applies:
- The transfer is to a country, territory, or international organisation that the European Commission has determined ensures an adequate level of protection for personal data
The transfer is to a country or international organisation which provides appropriate safeguards in the form of:
- A legally binding agreement between public authorities or bodies
- Binding corporate rules
- Standard data protection clauses adopted by the European Commission
- Compliance with an improved code of conduct approved by a supervisory authority
- Certificate certification under an approved certification mechanism
- Contractual clauses agreed and authorised by the competent supervisory authority
- Provisions inserted into administrative arrangements between public authorities or bodies authorised by the competent supervisory authority
- The transfer is made with the informed and explicit consent of the relevant data subject(s)
- The transfer is necessary for the performance of a contract between the data subject and the organisation or for the precontractual steps taken at
- the request of the data subject
- The transfer is necessary for important public interest reasons
- The transfer is necessary for the conduct of legal claims
- The transfer is necessary to protect the vital interests of the data subject or other individuals where the data subject is physically or legally unable to give their consent
- The transfer is made from a register that, under UK or EU law, is intended to provide information to the public and which is open for access by the public in general or otherwise to those who are able to show a legitimate interest in accessing the register
6. Data Security
6.1 HOW WILL WE ENSURE THAT YOUR PERSONAL INFORMATION IS SECURE?
- We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or access to unauthorised way, altered or disclosed.
- We limit access to your personal information to those employees or volunteers who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality
- We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so
7. Data Retention
7.1 HOW LONG WILL YOU USE MY INFORMATION FOR?
- We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
- In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you
7.2 HOW DO YOU DETERMINE YOUR RETENTION POLICY?
To determine the appropriate retention for personal data, we consider:
- The amount, nature and sensitivity of the personal data
- The potential risk of harm from unauthorised use or disclosure of your personal data
- The purposes for which we process your personal data and whether we can achieve those purposes through other means
- The applicable legal requirements
7.3 WHAT IS YOUR RETENTION POLICY?
Type of Data
Contact details & reason for use of our service
Reason for Processing
To deliver your food parcels
8. Rights of Access, Correction, Erasure and Restriction
8.1 WHAT ARE MY RIGHTS?
Under certain circumstances, by law you have the right to:
- Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it
- Request the correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected
- Request the erasure of your personal information. This enables you to ask us to delete or remove personal information which there is no good reason for us continuing to process. You also have the right to ask us to stop processing personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reasoning reason for processing it
- Request the transfer of your personal information to another party
8.2 HOW CAN I MAKE THIS TYPE OF REQUEST?
- If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Data Protection Officer in writing
- You will not have to pay a fee to access your personal information (or to exercise any of the other rights) however, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances
8.3 WHAT ARE MY RESPONSIBILITIES?
- It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us
- We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure in place to ensure that personal information is not disclosed to any person who has no right to receive it
9. Right to Withdraw Consent
9.1 HOW CAN I WITHDRAW MY CONSENT?
- In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time
- To withdraw your consent, please contact the Data Protection Officer. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law
10. Data Protection Officer
10.1 HOW DO I CONTACT THE DATA PROTECTION OFFICER?
We have appointed a Data Protection Officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the Data Protection Officer:
- Email: email@example.com
- Phone: 07434 636485
- Post: Michelle Hayes, Gracious St Methodist Church, Chapel St, Knaresborough HG5 8AN
You have the right to make a complaint to anytime to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues
11. Changes to this Privacy Notice
11.1 HOW DO YOU UPDATE THIS PRIVACY NOTICE?
- This privacy notice is not contractual and as such we reserve the right to update this privacy notice at any time
- We will provide you with a new privacy notice when we make any substantial updates
- We may also notify you in other ways from time to time about the processing of your personal information
- If you have any questions about this privacy notice, please contact the Data Protection Officer